WordPress Care Plan (30 days)
Monthly WordPress care: updates, backups and monitoring.
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FAQ
Is this a one-off service or a subscription?
It is a 30-day plan that renews whenever you want it to. No automatic charges and no long contracts: when the month ends, you decide whether to continue. Most clients stay because after the first month they see how many small things we take off their plate.
What counts as the hour of edits?
Small tasks that need no design or programming: swapping text or images, adding a page from an existing template, fixing the menu, configuring a plugin, updating contact details. If a task is bigger than an hour, we say so in advance and estimate it separately.
What do you do if the site goes down at night or on a weekend?
Monitoring records the outage right away, and we pick it up within the working day. If your business cannot wait until Monday, there is an add-on for weekend response.
Can I start with just one month?
Yes. The first month is exactly the test of whether the format suits you. We set up backups and monitoring, run the first update, and you see how it works.
What if an update breaks the site?
We take a backup before every update and check key pages and forms after. If something conflicts, we restore the previous state within minutes and look into the cause separately. Your visitors will not notice.
My site got hacked — does the plan cover that?
The plan’s scanning catches malicious code at an early stage, and in most cases we remove it as part of the service. A full recovery after a serious hack, with database cleanup and access changes, is a separate service.
Can you look after several sites?
Yes, each site is a separate plan. If you have three or more sites, write to us and we agree the terms upfront.
Why do I need the plan if my hosting already has backups?
Hosting backups are usually kept for a few days and sit on the same server as the site. If the server has a problem, you lose both the site and the copy. We keep copies separately for 30 days. And backups are only one of the eight items in the plan.
What will be in the report?
A list of updates with versions, scan results, the site’s uptime for the month, edit time used, and recommendations if anything needs attention. One page, no fluff.
What access do you need?
Site admin panel with administrator rights and the hosting panel or FTP. For premium plugins, access to their licenses. Everything is agreed upfront.
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